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Privacy and Cookie Policy

This privacy policy sets out how The Lindhurst Group uses and protects any information that you supply when you use this website. With the introduction of the GDPR (General Data Protection Regulations) which we are fully compliant with, the data we collect, use and store is fully detailed in our Customer Retention Policy document.

 

The Lindhurst Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

The Lindhurst Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st February 2019.

 

WHAT WE COLLECT

We may collect the following information:

 

  • name and job title

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

  • information regarding your visits and use of the website

  • information that you provide to us for the purpose of subscribing to our newsletter and/or email notifications

 

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

  • We may use the information to customise the website according to your interests.

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

COOKIE POLICY

How we use cookies and Information Regarding Website Visits

 

We use cookies on this website. A cookie is a text file sent by a web server to a web browser and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

 

We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may collect information about your computer and your visits to this website such as your geographical location, browser type, referral source, length of visit and number of page views.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer even if you have previously accepted cookies. This may prevent you from taking full advantage of the website.

 

For example, in Internet Explorer you can refuse all cookie by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

 

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

To learn more about cookies and how they are used, visit All About Cookies.

 

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

 

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@lindhurstgroup.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

You may request details of personal information, if you would like a copy of the information held on you please write to The Lindhurst Group, Woodbine Farmhouse, Ingram Lane, Sutton-on-Trent, Newark, Nottinghamshire, NG23 6RT.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

If you think there is a problem in the way we hold or handle your data you hold the right to make a complaint to the Information Commissioner’s Office, please seek further information at https://ico.org.uk/ .

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